Privacy Policy — TripOn Travel & Tourism
Last Updated: November 2025
At TripOn Travel & Tourism, accessible from tripon.com.pk, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website or use our services.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following information depending on the services you use:
1.1. Personal Information
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Full name
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Email address
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Phone number
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Date of birth
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CNIC/Passport details
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Visa documents
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Travel preferences
1.2. Booking Information
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Flight details
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Hotel details
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Travel itinerary
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Payment information (bank deposit slip / online transfer details)
1.3. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Location (approximate)
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Pages visited & time spent
This information helps us improve user experience and website performance.
2. How We Use Your Information
We use your personal data for the following purposes:
2.1. Service Delivery
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Processing bookings
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Providing visa assistance
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Sending travel confirmations
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Communicating updates and changes
2.2. Customer Support
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Responding to inquiries
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Handling complaints
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Providing travel guidance
2.3. Marketing & Communication
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Sending promotional offers
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Sharing discount deals
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Personalized recommendations
(You can opt out anytime.)
2.4. Website Improvement
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Monitoring website performance
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Enhancing security
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Improving content and user experience
3. Sharing of Information
TripOn does not sell or trade your personal information.
We only share data with:
3.1. Trusted Third Parties
To complete your travel booking, we may share information with:
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Airlines
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Hotel partners
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Tour operators
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Embassy/visa agencies
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Payment processors
3.2. Legal Requirements
We may disclose information if required by:
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Law enforcement
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Court orders
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Government authorities
4. Data Security
We take strong security measures to protect your personal information, including:
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Encrypted data storage
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Secure servers
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Restricted access to sensitive data
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Regular security audits
However, no online system is 100% secure. Users are also responsible for safely handling their login credentials and personal information.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience.
Cookies help us:
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Remember your preferences
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Improve website performance
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Analyze traffic patterns
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Deliver relevant promotions
You can manage or disable cookies in your browser settings.
6. Data Retention
We retain your personal information only for as long as necessary to:
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Complete your travel booking
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Fulfill legal or financial obligations
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Resolve disputes
After that, your data is securely removed from our systems.
7. Your Rights
Depending on your region, you may have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your data
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Withdraw consent for marketing
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Request limitation on processing
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites.
TripOn is not responsible for the privacy practices, data handling, or content of third-party websites.
We recommend reviewing their privacy policies before sharing any information.
9. Children’s Privacy
TripOn does not knowingly collect personal information from individuals under the age of 18.
If we discover such data was unintentionally collected, we will delete it immediately.
10. Updates to This Policy
TripOn may update or revise this Privacy Policy from time to time.
Updated versions will be posted on this page with a new “Last Updated” date.
We encourage you to review this page periodically.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
TripOn Travel & Tourism
📍 Office No. 57, Al-Latif Center, Gulberg III, Lahore
📞 Phone: (Add your contact number here)
📧 Email: (Add your official email here)
🌐 Website: tripon.com.pk
